Let S Go Clean It Up Aa Revenue Chief Explains Why You Ll Like The Changes Coming To Vouchers And Credits
You don’t often read about airline revenue managers making passenger-friendly changes.Yet, here we are. When American Airlines offered TPG exclusive time with the vice president of revenue management, Scott Chandler, we knew that he had something important to share. Turns out, he was bearing good news for what’s to come with the airline’s credits and vouchers process.At the beginning of August, American’s revenue management team embarked on a multi-step process to make it easier than ever to redeem existing credits....